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Gaston County EMS Receives CAAS Accreditation

GASTONIA, N.C. – Gaston County EMS has received notification that they have again received accreditation from the Commission on Accreditation of Ambulances Services (CAAS) for the agency’s compliance with national standards of excellence.

GEMS at Oct 12 BoC MeetingThe nonprofit CAAS was established to encourage and promote quality patient care in America’s medical transportation system. The primary focus of the Commission’s standards is high-quality patient care. This is accomplished by establishing national standards which not only address the delivery of patient care, but also the ambulance service’s total operation and relationships with other agencies, the general public, and medical community. The Commission’s standards exceed state or local licensing requirements.

Gaston County EMS was the first EMS agency in North Carolina to achieve accreditation in 1995, and has voluntarily maintained the evolving standards set by the Commission since then. There are now 6 EMS agencies in North Carolina and just 196 in the United States that are currently accredited by CAAS.

“This achievement is a testament to the expertise, dedication and drive of our Paramedics and Emergency Medical Technicians who make our EMS System one of the best in the in country,” GEMS Chief Mark Lamphiear said.

This recent re-accreditation process began last December by compiling a multitude of policies, procedures, and key performance indicators to submit as part of the application. After the application was reviewed, GEMS staff participated in a two-day virtual evaluation where CAAS evaluators interviewed employees, visited stations, inspected ambulances, and reviewed records. These virtual visits were a departure from the usual onsite visits, an adaptation made necessary by the ongoing pandemic. During those two days, employees at every level played a considerable role in the agency’s ability to meet the Commission’s high standards and were influential to the successful completion of this process.