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Gaston County Tax Collections Office Moves to New Location

GASTONIA, N.C. – Gaston County Tax Collections completed its move this week to a new location at 100 E. Garrison Blvd., in Gastonia. This is the former location of a PNC Bank branch and is less than a mile south of the county’s administration building in the heart of Gastonia.  

The new in-person with a contactless drive-through option replaces the building the location at 405 N. Chester St., which the county has been using since November 2020. The Garrison Boulevard location will become the new home for the Tax Collections Department, and will phase out in-person tax payment collections at the county’s administration building. However, the county will maintain a dropbox for payments at both the administration building, 128 W. Main Ave., and at the new Tax Collections Office.

Due to COVID restrictions, residents are asked to use the drive-through option to pay taxes in person, or call 704-866-3158 to make an appointment.

Property owners may continue to pay taxes online, by mail or by phone. To pay online, property owners may visit the Gaston County Tax Office home page at, listed under County Services, and click on the Pay Online icon. Online payments will require the property key number shown on the actual tax bill or the bill number listed on the online Tax Bill Search page. A non-refundable convenience fee will be charged for all electronic transactions.

To pay by phone, dial 1-855-976-3866. The property key number will be required for payment by phone.

Property taxes are due September 1, 2021.  To avoid interest charges, property tax payments must be paid on or before January 5, 2022.  North Carolina law directs that “payments submitted by mail shall be deemed to be received as of the date shown on the postmark affixed by the United States Postal Service.  If no date is shown on the postmark or if the postmark is not affixed by the United States Postal Service, the tax payment shall be deemed to be received when the payment is received in the office of the tax collector.”  Payment envelopes received on January 7 or later and affixed with a USPS Pitney-Bowes or similar postmark will be deemed received late based on the date actually received in the tax offices.

Property owners whose payments are postmarked on or after January 6, 2022, will be charged a 2 percent interest penalty for the month of January and an additional ¾ percent every month, or portion thereof, thereafter until the bill is paid in full, including interest and any other statutorily allowed fees or charges. All unpaid taxes are subject to be advertised in the local newspaper and an additional advertising fee will be added to each bill.

For more information, contact the Gaston County Tax Office at 704-866-3158 or visit the Tax page at