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Contact Us

maptogemsMailing Address
615 North Highland Street
PO Box 1475
Gastonia, NC 28053-1475

Office Telephone: 704-866-3212
Office Fax: 704-866-3203

Customer Service
We value your feedback.  Please let us know how we are doing.  We encourage any compliments, complaints, issues or suggestions that you may have: GEMS_CustomerCare@gastongov.com
704-862-6237

 

Administration

Mark A. Lamphiear, EMS Chief, 704-866-3202
James H. McConnell, EMS Deputy Chief, 704-866-3204
Jessica Ross, EMS Training Major, 704-866-3213
Chris M. Ross, EMS Quality Improvement Major, 704-866-3218
Whitney Moon, Business Services Major, 704-866-3271

Management

Billy Mitchell, EMS Captain – Operations Supervisor, 704-866-3210
Mark Sigmon, EMS Captain – Special Ops./Logistics, 704-866-3214
Lisa Norris, EMS Captain – Operations Supervisor, 704-866-3210
Chris Hendricks, EMS Captain – Special Ops./Logistics, 704-866-3214
Robert Sneed, EMS Captain – Scheduling, 704-866-3295
Lee Cherry, EMS Captain – Operations Supervisor, 704-866-3210
Wes Long, EMS Lieutenant – Assistant Operations Supervisor, 704-866-3219
Leannda Lowrance, EMS Lieutenant – Assistant Operations Supervisor, 704-866-3219
Melanie Massagee, EMS Lieutenant – Assistant Operations Supervisor, 704-866-3219
Dawn Lackey, EMS Lieutenant – Assistant Operations Supervisor, 704-866-3219
Brandon Miller, EMS Lieutenant – Engagement and Outreach, 704-862-6287
Brent Hager, EMS Lieutenant – Special Ops./Logistics, 704-866-3296