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Contact Us

maptogemsMailing Address
615 North Highland Street
PO Box 1475
Gastonia, NC 28053-1475

Office Telephone: 704-866-3212
Office Fax: 704-866-3203

Customer Service
We value your feedback.  Please let us know how we are doing.  We encourage any compliments, complaints, issues or suggestions that you may have: GEMS_CustomerCare@gastongov.com

704-862-6237

Administration
Mark A. Lamphiear, EMS Chief, 704-866-3202

Training
Clyde Cantrell, Deputy Chief, 704-866-3204

Quality
Major Jamie McConnell, Quality Improvement 704-866-3218

Business Services
Business Services Coordinator, 704-866-3271

Operations
Captain Billy Mitchell, Operations Supervisor, 704-866-3295
Captain Jeff Hicks, Operations Supervisor, 704-866-3214 
Captain Chris Hendricks, Operations Supervisor, 704-866-3210 
Captain Robert Sneed, Operations Supervisor, 704-866-3210
Captain Lisa Gunn, Operations Supervisor, 704-866-3271 
Captain Lisa Norris, Operations Supervisor, 704-866-3210 
Lieutenant Tim Jones, Assistant Operations Supervisor, 704-866-3219 
Lieutenant Lee Cherry, Assistant Operations Supervisor, 704-866-3219
Lieutenant Dylan Kirkendall, Assistant Operations Supervisor, 704-866-3219
Lieutenant Jessica Ross, Assistant Operations Supervisor, 704-866-3219