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Contact Us

maptogemsMailing Address
615 North Highland Street
PO Box 1475
Gastonia, NC 28053-1475

Office Telephone: 704-866-3212
Office Fax: 704-866-3203

Customer Service
We value your feedback.  Please let us know how we are doing.  We encourage any compliments, complaints, issues or suggestions that you may have: GEMS_CustomerCare@gastongov.com
704-862-6237

Chief
Mark A. Lamphiear, EMS Chief, 704-866-3202

Deputy Chief

James H. McConnell, EMS Deputy Chief, 704-866-3204

Training
Jessica Ross, EMS Major 704-866-3213

Quality
Chris M. Ross, EMS Major, 704-866-3218

Business Services
Major Lisa Gunn, 704-866-3271

Operations
Captain Billy Mitchell, Operations Supervisor, 704-866-3295
Captain Jeff Hicks, Operations Supervisor, 704-866-3214 
Captain Chris Hendricks, Operations Supervisor, 704-866-3210 
Captain Robert Sneed, Operations Supervisor, 704-866-3210
Captain Lisa Norris, Operations Supervisor, 704-866-3210 
Lieutenant Tim Jones, Assistant Operations Supervisor, 704-866-3219 
Captain Lee Cherry, Assistant Operations Supervisor, 704-866-3219