Administrative Services is responsible for the business activities of the agency, including the agency’s financial activities: budgeting, accounting and statistical reporting which qualifies the county to receive reimbursement through various Federal, State and other sources. Administrative Services also coordinates other agency-wide activities, including leased equipment contracts, the agency’s telephone system requirements, state security functions and housekeeping requirements. During FY 1998-1999, there were 86,074 incoming clients received through reception services; 490,360 incoming telephone calls were received through the switchboards; 3,800 work permits were issued and the quantity of mail processed totaled 309,713.
Day Care for Children provides day care services for children of low income working parents, parents in training or for abused/neglected children. During FY 1998-1999, 3,742 children were served with Subsidized Childcare.
Human Services Planning includes grant writing for the agency, public information, community resource planning, coordination of wellness activities, the coordination of the Office of Juvenile Justice (formerly known as Community Based Alternatives) fund allocation process and the coordination of the agency’s contracts, as well as regular involvement with most human services nonprofit agencies. During FY 1998-1999, a total of 203 contracts and agreements were reviewed and processed.
The Shelter of Gaston County, formerly the Battered Spouse Shelter, provides a safe emergency residence where victims of domestic violence can seek shelter when faced with violent and dangerous situations. All services are completely confidential and supportive services such as counseling, court advocacy, in-house children’s program, support groups, information and referral, community education and direct services are provided. During FY 2002-2003, the Shelter housed 156 women and 184 children. Community outreach and education is also a vital activity aimed at reducing domestic violence.